Method
Every journey run with Claude on the live web. Every source, belief and decision published.
One journey
A synthetic customer with typed requirements (a budget, a return window, a refund rule) gives a task to an agent that can read public pages and search the web, within a fixed budget of actions. The agent returns a decision record: the options it weighed, the facts it established with their sources, what stayed unresolved, and its recommendation. Nothing is edited afterwards.
Labels
- Brand page reached: a page on the brand’s own domain was read before the decision. A page that answered with a bot wall does not count.
- Considered: the brand appeared among the options the agent weighed.
- Never considered: it did not.
- Named, not researched: the agent listed the brand and ran out of action budget before reading anything about it.
- Unresolved: the brand was weighed but a decisive fact could not be established, so it was not selected.
- Ran out of page reads: the action budget ended before a decision; the pages read are still in the record.
- Refused by a site: every page requested from that host answered with a CAPTCHA, an access-denied page or a bot wall. Network failures and timeouts are not counted.
- Unverified belief: a decisive fact came from a page that is not the brand’s own, or was attributed to a brand page the agent could not open.
- With memory: a memory checkpoint for this customer was compiled into the brief; the no-memory customer had the same task and requirements.
- Observed, tested, confirmed: a single journey; part of a frozen experiment with a baseline; replicated on a fresh held-out batch in the predeclared direction.
- Community-submitted run: a visitor ran one of our frozen missions in a personal agent and sent the result. Labelled with the agent the submitter named; never mixed with harness journeys.
Budgets
Each journey has a fixed budget of searches, page reads, turns and model spend, printed on its page. The first two journeys of the September release ran with 14 page reads, the rest with 22 or 24. A budget is part of the observation: real agents have budgets too.
What this is not
Not a rating of any brand. Not a market share. Not a session of any consumer assistant. Six journeys are six journeys.
Brand marks
Marks identify the companies whose public pages were read; the site is not affiliated with or endorsed by any of them. Files: Amazon, Costco, Temu, Westpac, Capital One, Target, Walmart and Southwest Airlines from Wikimedia Commons, each tagged public domain on its file page at retrieval (typography or simple geometry, no copyright protection claimed by the uploader; trademark rights unaffected); Airbnb, Ryanair and Tesla from Simple Icons (CC0 for the icon files; trademarks remain their owners'). Other brands are shown as a monogram.
Community-submitted runs
A visitor copies a frozen mission, runs it in a personal agent, and pastes the result with the agent's name. Submissions are stored on this site's server, reviewed to check they are a run of that mission, and published with the agent named and the email withheld. They are never counted in the harness figures.